Watch Winder Repair Service | Tempus

Watch winders are precision instruments with motors, gears and electronics — and like any mechanical device, they can eventually need attention. If your Tempus winder has stopped rotating, developed a noise, or the touch screen has gone dark, we can help.

We Repair Any Tempus Winder

Tempus offers a repair service for any Tempus-brand watch winder, regardless of age. Whether your winder is six months old or six years old, whether it is still under warranty or long past it, send it to us and our technicians will diagnose the fault and quote for repair.

This applies to every Tempus model we have ever sold — touch-screen winders, biometric winders, single units and multi-watch cabinets alike.

How the Repair Process Works

Get in touch. Contact us describing the fault — what the winder is (or isn't) doing, and the model if you know it. Photos or a short video help.
Send it in. We will confirm where to send the winder. Pack it securely; the original box is ideal if you kept it.
Diagnosis and quote. Our technicians inspect the winder and provide a fixed quote before any work begins. No surprises.
Repair and return. Once approved, we repair the winder, test it thoroughly, and return it to you.

Common Issues We Fix

Motor failure or intermittent rotation
Unusual noise during operation
Touch screen unresponsive or faulty
Biometric sensor not recognising fingerprints
Power supply and charging faults
Worn or damaged watch holders and cushions

Warranty Repairs

Every Tempus watch winder is covered by a 3-year warranty from the date of purchase. If your winder develops a fault within that period through normal use, the repair is covered — contact us and we will arrange it.

Out-of-Warranty Repairs

Outside the 3-year warranty, repairs are chargeable — but we will always quote upfront so you can decide. In our experience, a quality Tempus winder is worth repairing: the cabinets, motors and electronics are built to last, and a straightforward motor or board replacement is far cheaper than a new unit.

Frequently Asked Questions

Do you repair winders from other brands?

Our repair service covers Tempus-brand winders. For other makes, we recommend contacting the original manufacturer.

How long does a repair take?

Diagnosis typically takes a few working days once the winder arrives. The repair itself depends on parts availability, but most are completed within two weeks.

How much will it cost?

It depends on the fault. We always provide a fixed quote after diagnosis and before starting work — you decide whether to proceed.

Is it worth repairing an old winder?

Usually, yes. Tempus winders are built around quality motors and solid cabinetry. A motor replacement or electronics repair typically costs a fraction of a new equivalent unit.

What if my winder is still under warranty?

All Tempus winders carry a 3-year warranty. Warranty repairs for manufacturing faults are handled free of charge — just contact us with your proof of purchase.

To arrange a repair, contact the Tempus team with details of the fault.

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